Category Archives: mBank & Efigence

FinovateEurope 2013 Best of Show Winners

Our third FinovateEurope wrapped up a few hours ago. At the end of each of the two jam-packed days, the London audience voted for their favorite three demos. The top eight overall were named Best of Show (see notes).

The winners (in alphabetic order):

  • Credit-Agricole for its app store where it is wooing outside developers
  • ETRONIKA for its BANKTRON e-channel management platform
  • mBank with Efigence for their Facebook & social platform 
  • Meniga for its PFM platform, including “buy” vs “not buy” feature
  • Moven (Movenbank) for the worldwide launch of its mobile-optimized bank
  • Pockets United for its group purchasing mobile solution
  • SumUp for its mobile point-of-sale system
  • Virtual Piggy for its kids’ payment system with parental controls

We’ll have videos of all 64 demos posted at Finovate.com within a few weeks.

Congratulations to the presenters for our first Finovate with zero demo fails (sure their where a few glitches here and there). And thanks to everyone who attended, tweeted, networked, blogged, and set up an enormous number of post-show meetings. You are pushing fintech forward, and consumers everywhere will benefit.

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Notes on methodology:  
1. Only audience members NOT associated with demoing companies were eligible to vote. Finovate employees did not vote.     
2. Attendees were encouraged to note their favorites during each day. At the end of the last demo, they chose their three favorites.    
3. The exact written instructions given to attendees: “Please rate (the companies) on the basis of demo quality and potential impact of the innovation demoed.”  
4. The eight companies appearing on the highest percentage of submitted ballots were named Best of Show.  
5. Go here for a list of previous Best of Show winners.

mBank & Efigence Team Up for Bank 3.0 Makeover

This post is a part of our live coverage of FinovateEurope 2013.

mBank_&_Efigence.jpgComing to the stage now is mBank & Efigence implementing a full “Bank 3.0” makeover that combines social media and “real-time customer gratification:

“mBank is the 1st established European bank to undergo a comprehensive, mass-scale, Bank 3.0″ revolution of its direct channels including modern UI/UX of transactional banking, PFM, video banking, transactional/real time marketing, social channels, gamification and mobile banking.”
Product Launched: June 2013
HQ Location: Lodz, Warsaw, Poland
Company Founded: mBank – 2000; Efigence – 1999
Metrics: mBank – 5,600 full-time employees; 3.5 million retail and SME customers; Efigence – 120 employees
Twitter: @mBankpl / @Efigence
Presenting Michał Panowicz (Managing Director, “New mBank” Project) and Bartek Wyszyński (Partner & SVP Strategy, Efigence)
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FinovateEurope 2013 Sneak Peek: Part 2

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Here’s part 2 of the sneak peek of the companies that will demo at FinovateEurope on February 12 and 13 in London. 

Each company provided a short summary of the innovation they will debut on stage. We published 27 last week and we will complete the preview next week.

Don’t miss the opportunity to experience the hottest innovations in financial technology. Get your FinovateEurope ticket here.

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Backbase

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Digital Marketing professionals can use Backbase purely for digital marketing purposes: e.g. collecting user behavior and running campaigns in specific sections of existing websites and platforms, then assigning certain areas where Backbase collects data and shows campaigns.

With Backbase you can now start small. Just embed in your existing site and expand from there, creating a full cross-device user experience platform.

Innovation type: Marketing, mobile, online

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Heckyl FIND (Financial In News & Data) is real time news and data analytics platform for retail traders and brokerages.

FIND is integrated with trading terminals to provide high quality information, visuals, heat maps of sentiment and market data to help traders find trading opportunities in this fast moving market.

FIND helps you explore new ideas and keep pulse on current business events/issues.  Whether you are a short term trader, investor, or fund manager – whether you prefer equities, futures and options, forex or commodities – you will find a wealth of information that matters to you streaming at your fingertips.

Innovation type: Investing & asset management, online

Holvi

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Holvi is the long tail of retail banking. It changes the whole concept of the bank account from a passive utility to an active enabler of any activity. Out-of-the-box Holvi comes with built-in payment acceptance, tools for financial understanding and the ability to share it with a group. We bring in building blocks from our banking and payments partners that our customers can add to their Holvi accounts.
Holvi is used by small businesses, non-profit organisations, projects and individuals. Holvi is regulated by the FIN-FSA and is located in Finland. Holvi is launching Europe-wide in 2013.

Innovation type: Online, payments small business

Kalypton

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Point solutions for payments? Why limit yourself? Proven at scale in Africa, Tereon is a complete payments ecosystem and toolkit designed to support rapid innovation.

With Tereon, you can implement any number of innovative products and payment services, be they point solutions or new networks. You can support any business logic, and you can use existing core systems and settlement processes to provide secure, inter-operable, account-to-account, payments that meet stringent regulatory standards.

We will demonstrate a four-party deployment that supports payments from phone to phone, phone to card terminal, card to terminal and on-line in multiple currencies.

Innovation type: Banking

Metaforic

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Metaforic has a product that protects mobile applications from unauthorized changes and subversion of the existing code. In effect, by using our solution, the financial institution has control over what the application does if it is compromised. It can quit, display a message, send a silent security alert to bank servers or any other behavior the developer cares to define.

For financial institutions that have a lot of mobile developments underway, Metaforic technology can be integrated with existing developments at the end of the software development lifecycle. This technology is an automatic process not requiring significant developer time or security expertise.

Innovation type: Security

Pockets United

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Pockets United occupies a hot space: carriers see their business threatened by all-encompasing data flats, while traditional banks and credit card companies see payment shifting to mobile devices – whose users are owned by the carriers, ultimately leaving both seeking for differentiators.

BAM! ‘Social’ is the next big thing in mobile payments, yet it is not easy to implement for existing PSPs or banks. A category killer in this field must be social by design.

Think of us as Paypal, just with a lot more pal – and get excited about a cutting-edge user experience that is fun to use day after day! Because, after all, dividing expenses should lower the burden for all, not cause additional effort for some.

Innovation type: Mobile, payments, PFM

rplan

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Investing can be time-consuming. rplan has created a simple, easy-to-use tool to create your own personal investment portfolio from over 2,400 available investments to find the ones best suited to you.
rplan is for customers who want choice, but who don’t want to become finance specialists just to manage their investments – because there are better things to do in life than researching mutual funds.

Innovation type: Investing & asset management, online, PFM

SumUp

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SumUp’s vision is to change commerce on a global scale starting with a real and existing payments problem.

Today, millions of small businesses are missing out on customers because they cannot accept card payments due to high fees and long contract durations. SumUp offers the easiest way for small businesses to accept card payments. 

Using only a portable card reader and an app for iOS and Android, merchants can accept card payments on their mobile device, with a transparent fee of only 2.75% per transaction.

SumUp will demo a new cashless point-of-sale solution that will radically simplify the way people pay in every day life.

Innovation type: Cards, mobile, payments, rewards

FinovateEurope 2013 Sneak Peek: Part 1

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For our first ever two day FinovateEurope conference, we’ve selected 64 of the most innovative companies in fintech to demo their newest technology to an audience packed full of banking executives, press, analysts, bloggers, and more.
Each company provided a sneak peek of what they’ll demo next month. Below is the first installment of these teasers. We’ll have more next week.
Don’t miss your chance to see the live demo from each company and be a part of our FinovateEurope conference at Old Billingsgate Market Hall in London on February 12 and 13. Get your ticket here.
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Mobile devices are rapidly taking place of credit cards and visits to the bank. How can you have confidence that the user on the other end of that high value transaction is who they say they are? TraitWareID
So why not learn more about a comprehensive authentication solution specifically configured for applications with mobile users that offers a versatile, single, integrated approach that does not require additional hardware?

Innovation type: Identity, payments, security

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Everyone knows the importance of social networks in the financial world. Millions publicly discuss their experiences with the different brands they interact with throughout the day. It also applies to the financial markets. Investors, large or small, share their views on the main market securities and how emerging news influences their trading. 
And of all the social networks, Twitter is probably the most widely used for this type of analysis. But, is there any chance to analyse the conversations about stocks and to obtain a sentiment? We will show you that is possible.

Innovation type: Online

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Biletu is the new way to organise events and share expenses between friends, family and colleagues.
Innovation type: Mobile, PFM, Rewards

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Cardlytics is a real-time marketing and analytics platform that enables over 350 banks globally to bring profitable, targeted rewards to their consumers. Cardlytics’ latest innovation is an integrated Facebook app, containing a rewards summary page showing a customer their available offers. Launching in 2013, this will allow banks to have a meaningful and valuable customer conversation in social. 
Watch as we demo creating the Facebook-to-Customer relationship, preserving customer privacy through our patent-pending OPS & OMS systems. Once the link is made we will demonstrate the targeted rewards and savings earned for a customer through the Facebook interface.

Innovation type: Mobile, online, rewards

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Comarch will showcase two solutions, which work together guiding customers from the interpretation of their transactions to suggestions of products and services that can really help them improve their financial standing. Comarch solutions use multiple motivation techniques to help customers achieve financial fitness through sound personal finance management.
Innovation type: Investing & asset management, mobile, PFM

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Dashlane, winner of Best of Show at FinovateFall in NYC 2012, will demo their core technology: a consumer app (desktop and mobile) that enables users to instantly checkout, login and fill forms in a flash universally on every website and every device, without the need for any site-side integration with merchants whatsoever. 
In addition to being a secure personal data management tool and the “point of payment choice” for users, Dashlane offers financial services and ecommerce partners a privileged seat next to the user during all their online transactions.
Innovation type: Payments, security

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Big Data. Pretty much the two words that are on everyone’s lips, but much harder to actually put into action… until now, that is. 
ERN will show you how our unique, big data technology platform brings together card payment and merchant data in real time. Using that data and insight, we’ll show you how (at last) you can intelligently target loyalty programs and marketing campaigns effectively. Better still, there’s even a smartphone app to deliver your customers eReceipts and mCoupons.
We look forward to showing you how you can close the loop on payment Big Data and create value from every single transaction.
Innovation type: Mobile, payments, rewards

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eyeOpen is l
aunching the world’s first digital mortgage advisor. The digital mortgage advisor provides consumers with best-in-class mortgage advice. It provides banks and insurance companies with a leading user interface in conversions, advice algorithms and a management information dashboard on consumer behavior.
eyeOpen tested the digital mortgage advisor in The Netherlands with leading banks such as Rabobank, ING and ABN AMRO. The company sells the consumer advice software in Europe from its Amsterdam office and in the USA from its San Francisco office. 

Innovation type: Back office, banking, marketing

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EZBOB offers real-time financing for e-commerce businesses in the UK. The company has developed a web-based lending platform which gathers data, in real-time, allowing for instant lending decisions. 
An e-commerce business is analysed based on data pulled through API connections to data sources such as Amazon, eBay and PayPal, as well as strategic partners such as Channel Grabber, EKM and others. 
EZBOB’s proprietary algorithm allows the company to look beyond a traditional credit score. 
Innovation type: Banking, identity, lending, PFM, small business

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Learn how Financial Simplicity’s portfolio business management infrastructure enables wealth firms to operate thousands of individually tailored investment portfolios efficiently and compliantly. 
It will reveal how portfolio management can blend new world social relevance with operational excellence. Specifically, Financial Simplicity will demonstrate:
    1. Whole of firm portfolio mandate and compliance monitoring in a single screen
    2. On-demand portfolio analysis within a socially relevant context
    3. Investor-tailored portfolio modelling at the click of a button
    4. Implement pre-compliant portfolio decision-making across a Centralised Investment Proposition in a matter of seconds
Innovation type: Investing & asset management

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Story of My Finances is an entirely new approach in digital financial customer service. It takes online banking and PFM to the next level of mass retail financial planning and advice. 
Stories are customer-driven financial life processes, such as How to spend less, Prepare for a rainy day, Buy a home or Retirement planning. Stories help end-customers to get financially fit and to have a peace of mind. Stories are the missing link between everyday people and financial products. 
We believe that we can improve people’s financial life by licensing our white-label technology to financial institutions.
Innovation type: Online, PFM, sales

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You’re seated comfortably watching TV, and suddenly you’re notified that a bank deposit was made into your account. Good news! Simply click, and you can see the details.
The Home Shopping Network presents the set of cooking pans that you have had your eye on for ages. With the press of a button, the pans are on their way to your house!

Innovation type: Marketing, online, sales

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Kalixa believes that today, payments simply don’t meet the real needs of consumers and businesses. For businesses payments are expensive, fragmented and leave them exposed. 
Ed Chandler, CEO of Kalixa, will showcase how next-generation technology that underpins a total payment journey can transform payments from a source of cost, complexity and confusion into a sustainable competitive advantage that stimulates innovation and fuels business growth.

Innovation type: Cards, payments

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We truly believe that the financial industry needs a radical rethink and that innovative financial services offering fair prices, transparency and creating no systemic risk are more important than ever.
Based on these conclusions, we developed an alternative to traditional FX products and services offered by banks and brokers. Kantox is a marketplace where companies can look for and find others companies – their counterparties – to exchange foreign currencies spot and forward without the intermediation of banks.
Innovation type: Payments

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Luminous’ BankFiling loan origination solution enables financial institutions to increase lending to banking customers, while reducing risk.
Innovation type: Banking, lending, small business

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mBank & Efigence present the first European comprehensive Bank 3.0 revolution in a large bank with a full financial product portfolio. 
mBank, an online bank, has successfully leveraged the internet to organically become the third largest in Poland. Now, it’s
re-inventing itself by bridging startup-grade innovation on a mass scale. It will implement a wave of next-gen services: transactional banking, transactional/real-time marketing, PFM, social, gamification, video banking, mobility and more. 
It will show its innovative transactional site and the first European implementation of transactional marketing, highlighting a creative take on Facebook, social platforms and real-time consumer gratification.
Innovation type: Banking, online, rewards

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Movenbank will be the first consumer banking experience centered around mobile and enabling a consumer’s everyday financial wellness. We combine mobile banking, mobile payments, and real time financial health and spending insight to help customers spend, save and live smarter. 
Consumers pay with their mobile phones and receive insight on their spending behaviors at the point of sale when it matters most. When was the last time your checking account did that?
Innovation type: Banking, payments, PFM

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Your customers want a mobile service that is as smart as their device. Are you delivering? When customers use your mobile service, they often require assistance beyond self-service to resolve their needs. Having them realize they now need to call your contact center and start from scratch with the IVR causes disappointment and frustration. 
NICE Mobile Reach complements mobile self-service to bridge it with assisted-service channels. It lets companies intelligently engage their mobile customers, seamlessly connect them to the right representative with full context transfer, and then powerfully collaborate with them during the interaction. That’s smart customer service that creates value!
Innovation type: Communications, mobile, sales

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The Open Bank Project (OBP) is an open source-powered API for banks that enables account holders to access their transaction data using a wider range of applications and services. 
The OBP API supports transparency options (enabling account holders to share configurable views of their transaction data with trusted individuals and even the public), data blurring (to preserve sensitive information) and data enrichment (enabling users to add tags, comments and images to transactions). The OBP App Store enables banks and developers to showcase supported apps.
Innovation type: Back office, communications

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The new, highly volatile market order that’s been prevailing for the last few years is raising the pressure on you to come up with asset allocations that are precisely fitted to your clients’ profile. Clients increasingly challenge the proposed investment strategies’ ability generate performance while preserving wealth. 
The BlackSwan Financial Platform lets you engage your clients in an interactive analysis of their risk. Explore investment options together with your clients and guide them through an informed process in selecting the most optimal asset allocation for their profile using clever quantitative finance algorithms.
Innovation type: Investing & asset management

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EdgeConnect is the industry’s most dynamic user experience platform (UXP). EdgeConnect provides a single, consistent platform that enables superior user experiences to be delivered across multiple distribution channels, for any product, any user, in any language and optimised for each device.
A major new editor within edgeConnect, LiveDesigner, is a game-changer in application design. It allows designers to change the look and feel, layout and behaviour while an application is executing, so that they can make changes and see the effects on dynamic application pages prior to live deployment.
Innovation type: Mobile, online, sales

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The Currency Cloud transforms the way businesses make international payments.
 
We inject cost savings, transparency and productivity enhancements into the payment process to deliver a service businesses deserve. Our platform connects to a host of exchange rate providers and payment networks to optimise the conversion, sending and receiving of international payments. 
Businesses access our service directly online, through our API, or via the multitude of firms such as banks, brokers, remittance agents, IFAs, and accounting solutions providers that extend our capabilities through their own services.
We will be showcasing the power of integrated international payments within treasury solutions.
Innovation type: Back office, payments

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Could the banks have avoided over $1 billion in fines for anti money laundering violations with this True Office game?
By playing the True Office | Thomson Reuters Anti Money Laundering desktop and mobile app, financial services employees are exposed to the regulatory risks they confront, and learn how to comply with anti money laundering laws and company policies. 
The data generated from this app provides financial
services institutions with compliance analytics that help identify and reduce instances of anti money laundering risk.
Innovation type: Mobile, security

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TSYS Spend Controls puts control over card usage into the hands of the business owner or program administrator. It provides businesses a means to implement upfront transaction controls to ensure cardholder compliance with purchasing guidelines. 
Administrators manage parameters using a simple Web-based user interface, establishing guidelines according to business, department or individual needs. Each transaction is reviewed at the point of sale based on the pre-established parameters.
Innovation type: Banking, cards, marketing

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Virtual Piggy is the first e-commerce solution that enables kids to manage and spend money within a parent-controlled environment. 
We deliver online security platforms designed for the Under 18 age group in the global online market, and also enable online businesses the ability to function in a manner consistent with the Children’s Online Privacy Protection Act (“COPPA”) and similar international children’s privacy laws.
Innovation type: Payments, PFM

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VoiceTrust inTalk increases customer convenience, reduces call times, and provides enhanced security at financial institutions’ call centers. It does this by verifying a customer’s identity through passive listening to the conversation between the agent and the customer. 
Independent of the language spoken or the words uttered, inTalk is able to compare the speaker’s voice against the account holder’s voiceprint and indicate whether the speaker is the account holder or an imposter. The agent is alerted with a graphical indicator on their monitor.
Innovation type: Identity, sales, security

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Yseop will present several intelligent text-generating financial solutions. We will demo a prep-to-meeting report written in two seconds, an automatically generated two-page financial executive summary based on the latest market data and a personalized retirement planning application. 
Yseop is artificial intelligence that writes (and speaks) non-repetitive intelligent text, just like a human being, but at a speed of thousands of pages per second. Yseop analyzes a company’s business data, dialogs intelligently with its customers to understand their goals and then generates written comments and recommendations following the best practices of the company’s top experts.
Innovation type: Communications, sales, marketing